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Case study · Restaurants · NouméaCase study · Restaurants

How [Restaurant name] gained [X] bookings a month.

A Vietnamese & Thai restaurant in Nouméa, set up to attract, confirm and bring back its customers.

  • Growth plan
  • Attract
  • Convert
  • Retain
[Photo of the dining room or the team]
Results after [X] months
+[X]bookings a month
−[X]%no-shows
+[X]Google reviews
[X] hsaved every weeksaved a week
The starting point

Tables booked, but not always filled.

Bookings came in from everywhere: phone calls, messages, social media. They had to be written down by hand, often in the middle of service.

And every no-show left an empty table that could have gone to someone else, with no way to see it coming.

[To complete: the problem in the owner's own words, and a starting figure if possible.][To complete: the problem in the owner's own words.]

What we set up

One system, from first click to loyal customer.

1

Attract

  • A clear, mobile-first booking page
  • An up-to-date Google profile, with a “Book” button
  • [Local campaign: to complete]
2

Convert

  • Online booking 24/7, straight into the calendar
  • Automatic SMS confirmation and reminder
  • Deposit required for large tables
  • No-show customers are flagged
3

Retain

  • A Google review requested after the meal
  • Regulars followed up at the right time
  • A tracking dashboard updated every day
Before / after

The numbers, month after month.

Measured over [X] months, compared with the same period before the setup.

MetricBeforeAfter
Bookings per month[X][X]
No-show rate[X]%[X]%
Google reviews[X][X]
Time spent on the phone[X] h / week[X] h / week
“[Quote from the owner: what changed day to day, and the result that matters most to them.]”
[First name Last name]Owner, [Restaurant name]

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